国开《汽车专业英语(本)》形考任务一(需教师评阅)

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1.____________ can also provide a significant alternative revenue stream whilst at the same time growing customer satisfaction.

Water

Accessories

Brake system

Managing system

2.____________ can also provide a significant alternative revenue stream whilst at the same time growing customer satisfaction.

Water

Accessories

Brake system

Managing system

3.When selling accessories staff must try to understand customer lifestyles and then qualify customer needs.

4.When selling accessories staff must try to understand customer lifestyles and then qualify customer needs.

5.This information can be gathered from the customer during conversation by skillfully using open and closed questions.

与客户谈话时,巧用开放式问题就能收集此类信息。

与客户谈话时,巧用开放式问题和封闭式问题就能收集此类信息。

与客户谈话时,无需使用开放式问题和封闭式问题就能收集此类信息。

与客户谈话时,巧用封闭式问题就能收集此类信息。

6.This information can be gathered from the customer during conversation by skillfully using open and closed questions.

与客户谈话时,巧用开放式问题就能收集此类信息。

与客户谈话时,巧用开放式问题和封闭式问题就能收集此类信息。

与客户谈话时,无需使用开放式问题和封闭式问题就能收集此类信息。

与客户谈话时,巧用封闭式问题就能收集此类信息。

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