1．However, customers who have a problem that is resolved quickly and effectively often become more loyal than those who are ____________ with their purchase.
low
quick
satisfied
process
2．You can measure how good you are at customer contact by finding out how many of your customers return for servicing and by reviewing the number of repeat sales that you achieve.
对
错
3．Tailor follow-up messages to suit the individual customer.
跟进客户的重要信息。
向所有客户提供相同的信息。
无需量身定制跟进信息，以满足单个客户的需求。
量身定制跟进信息，以满足单个客户的需求。
