【题目】Communication and Gender in Business

1 According to popular American linguist , Deborah Tannen , communication habits

vary depending on individual personality , culture , and among other factors , gender. Since male ways of communicating are standard in business , women’ s ways of talking are often ignored or misunderstood in the workplace. Tannen emphasizes that female and male styles are both valid. Here are some of Tannen’ s main points.

2 Conversational styles in boys and girls show up early. Even 5-year-old boys care about their rank in the group , while 5-year-old girls care more about being in or out of the group. Therefore , men’ s conversational styles often use competition , while women try to keep the appearance of equality.

3 Women tend to apologize more than men , as an attempt to restore the power balance in conversation. When men simply accept the apology rather than part of the responsibility , women feel unjustly blamed.

4 Western women favor indirect ways of speaking , which Ís interpreted by Western

men as showing insecurity and lack of confidence. However, this gender difference is also a cultural difference: Japanese business culture demands indirectness , and the direct approach used by Western businessmen is often seen as rude by the Japanese.

5 In business , women are often blamed if they “talking like a woman” (soft , indirect ,

cautious) , but are also blamed if they “talk like a man” (bossy , aggressive).

6 We have strong negative images of women in authority: Wicked Witch and Mother , 80 women bossy are judged not as bosses but as women.

7 Gender differences show most strongly not in individuals but in group settings. In a

group of men and women, women tend to become silent bystanders, while men are active participants.

8 Males and females in Western culture speak different body languages. Men often

spread out their limbs, taking up a lot of space, gesture widely , speak in loud tones , and engage in direct eye contact. These behaviors communicate power and high status. Women hold in their limbs, take up little space, make small gestures , speak in soft voices , and lower their eyes frequently. These behaviors give away power and announce low status.

9 Males interrupt females much more than they interrupt other males , and more often

than females interrupt either mates or females. 10 Research has shown that there is nothing “natural” about male or female language ,but that these gender habits simply show the stereotyped role in which society puts men and women.

according to the article, when does differences in conversational style between boys and girls show up?____

 at the age of 5

 after graduation from middle school

not mentioned